Facebook Chatbot is a new feature introduced in Facebook's new version, "FB". This software has been around in some form or another for several years. However, it has only recently become popular enough in Facebook's lineup that many businesses have started to use them. In addition to being used by individual users, the Facebook Messenger Bot is being used by businesses on Facebook as well.
Facebook Messenger Bots are basically automated chat bots that live within Facebook Messenger. They act as a virtual personal assistant for users. Rather than typing out an inquiry, making a phone call, running a download, or opening a site, your user can simply type a message, similar to how they would to a close friend. The bot also integrates with other chat and instant messaging integrations to provide a comprehensive range of tools for group conversations.
Facebook now has its own Messenger Bot store, where third-party developers can upload their own applications and integrate with the Facebook Messenger Bot. These third-party developers have built customized bots that can do many different tasks, including posting Facebook statuses, sending messages, forwarding messages, and connecting with other Facebook users who have set up their own bot store. However, not all Facebook Messenger Bot applications are created equal. There are two main components to the Facebook Messenger Bot experience is the Facebook Bot and the Facebook interface. While both are incredibly helpful, the Facebook Bot still has a few limitations that we'll discuss below. Just like everything else on Facebook, the Facebook interface is constantly being updated and being polished.
First, Facebook's messaging platform doesn't support multi-room conversations, like those facilitated by Skype or other VOIP services. For now, this restriction is being enforced strictly for Facebook Messenger Bots. This means that if you have an open discussion in one chatroom, you cannot have that conversation appear in another chatroom (or vice-versa). However, Facebook is working on ironing out this particular annoyance, so we should see an update soon.
In addition to the limitation regarding multi-room conversations, Facebook's bot can only be used in Facebook web browsing and is not currently capable of accessing the Facebook Marketplace. At present, there are limited browser extensions that allow you to use Facebook Messenger Bot in other web browsers, such as Google Chrome. However, this functionality will most likely be available to users of Facebook's standalone Messenger application in the future. The Facebook storefront is where we're going to see Messenger Bot's true potential, as this storefront is where you're going to find all the best features and capabilities of Messenger Bot.
One of the key differences between Facebook's chat bots and Google's own chat bots is that the latter are targeted towards individuals, while the former are generally designed to improve customer service and business productivity by helping organizations achieve goals. So what makes Facebook's bot more helpful than Google's? It has the potential to help businesses provide better service, by detecting potential problems and flagging them. It could also help organizations improve their customer service experience because it would likely be used to automatically flag problematic chat sessions and conversations.
Currently, Messenger Bot only supports the use of the chat and newsfeed button, but this functionality may be added at a later date. The idea is to make the use of the button more useful for businesses because it means that customers will be less inclined to message without having any idea how to get in touch with the organization they are looking for. If Facebook were to introduce a way for customers to contact the company through its website, the bot may become more useful, but currently, it cannot be accessed using web links, meaning that Facebook will need to add a link to the bottom of each Facebook Messenger Bot message.
However, there are some internet users who are happy about the arrival of Facebook Chatbot, and one such user, Dave Schmitz, told TechCrunch that the bot is the first step toward further improvements in Facebook Messenger. "I am very glad that Facebook is considering building a bot that automatically replies to people's queries, and I think this is a very good move on their part. I also think chatfuel is a good solution for those who don't want to deal with getting an email reply", he said. The welcome message still needs to be improved, according to Schmitz, but he is glad that Facebook is moving in the right direction.